Refund policy
Refund Policy
If you regret your purchase (right of withdrawal): You have a 14-day right of withdrawal when shopping at budovin.dk. The withdrawal period expires 14 days after the day you;
a) have received your item b) receive the last item in physical possession when it concerns an agreement for several different items ordered in one order and delivered individually c) receive the last lot or the last part in physical possession when it concerns an agreement for the delivery of an item consisting of several lots or parts You must notify us within 14 days of receipt that you wish to regret your purchase. The notification must be given to contact@budovin.dk. In your notification, you must clearly inform us that you wish to exercise your right of withdrawal. You cannot regret by simply refusing to receive the item without also clearly notifying us of this.
Returns: You must return your order to us without undue delay and no later than 14 days after you have informed us that you wish to cancel your purchase. You must bear the direct costs associated with returning the goods. When returning, you are responsible for ensuring that the goods are properly packaged. You bear the risk of the goods from the time of delivery.
You lose your right of withdrawal if you break the seal on goods that are not suitable for return for health protection or hygiene reasons.
If the goods are damaged, e.g. on the label, or have been exposed to heat (+25 degrees) or cold (below freezing), it is unfortunately not possible for us to take the goods back.
If you cancel your purchase, you will of course get the amount you have paid to us back. In the event of a decrease in value for which you are liable, this will be deducted from the purchase amount. If you exercise your right of withdrawal, we will refund all payments received from you, including delivery costs (excluding additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the date on which we are informed of your decision to withdraw from this contract. We will make such a refund using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise. We may withhold the refund until we have received the returned goods, unless you have provided documentation of having returned them before then.
If you cancel your purchase, the goods must be sent to:
Vesterbro Wine Company, Vesterbrogade 34, st. th. 1620 Copenhagen V.
What should I send back?
You must enclose a copy of the order confirmation or receipt.
Please note: We do not accept parcels sent by COD.
If you regret your purchase (right of withdrawal): You have a 14-day right of withdrawal when shopping at budovin.dk. The withdrawal period expires 14 days after the day you;
a) have received your item b) receive the last item in physical possession when it concerns an agreement for several different items ordered in one order and delivered individually c) receive the last lot or the last part in physical possession when it concerns an agreement for the delivery of an item consisting of several lots or parts You must notify us within 14 days of receipt that you wish to regret your purchase. The notification must be given to contact@budovin.dk. In your notification, you must clearly inform us that you wish to exercise your right of withdrawal. You cannot regret by simply refusing to receive the item without also clearly notifying us of this.
Returns: You must return your order to us without undue delay and no later than 14 days after you have informed us that you wish to cancel your purchase. You must bear the direct costs associated with returning the goods. When returning, you are responsible for ensuring that the goods are properly packaged. You bear the risk of the goods from the time of delivery.
You lose your right of withdrawal if you break the seal on goods that are not suitable for return for health protection or hygiene reasons.
If the goods are damaged, e.g. on the label, or have been exposed to heat (+25 degrees) or cold (below freezing), it is unfortunately not possible for us to take the goods back.
If you cancel your purchase, you will of course get the amount you have paid to us back. In the event of a decrease in value for which you are liable, this will be deducted from the purchase amount. If you exercise your right of withdrawal, we will refund all payments received from you, including delivery costs (excluding additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the date on which we are informed of your decision to withdraw from this contract. We will make such a refund using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise. We may withhold the refund until we have received the returned goods, unless you have provided documentation of having returned them before then.
If you cancel your purchase, the goods must be sent to:
Vesterbro Wine Company, Vesterbrogade 34, st. th. 1620 Copenhagen V.
What should I send back?
You must enclose a copy of the order confirmation or receipt.
Please note: We do not accept parcels sent by COD.